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    Service Manager

    Competitive plus bonus
     

    Job Description

    Halle, Belgium
     
    The Client

    Datacenter People is recruiting for a company dedicated to prefabricated modular data centers, with an installed base of over 600 units ranging from cable landing stations, repeater stations to disaster recovery sites, covering all-in-one prefabricated data centers, modular utility platforms composed of IT modules and facilities modules, tailor-made as well as co-developed solutions.

    What The Job Involves

    • You will lead service activities related to the IMACD (install, move, add, change & decommission) of solutions produced
    • You will build long-term relationships with customers based on trust, professionalism and customer satisfaction. This includes ensuring that the services are delivered in accordance with the agreements and SLAs.
    • You are ultimately responsible for monitoring, predictive, preventive and corrective maintenance and bring our services in line with future market needs (working on next-level services).
    • You are also responsible for both partner management and P&L management
    • You work with procurement/vendor management and provide inputs based on service experience
    • You act as incident manager in case of service escalations
    • You study and convert customer requests or specifications into quotes
    • You lead the team (consisting of service technicians and a sales & after sales administrative assistant) on a daily basis, planning their work and on-call shifts and assisting them with advice and assistance
    • You maintain the safety management system and ensure that rules and procedures are followed and respected.

    We're Looking For Someone With

    • You lead the team (consisting of service technicians and a sales & after sales administrative assistant) on a daily basis, planning their work and on-call shifts and assisting them with advice and assistance
    • You have a Bachelor degree in a technical field, preferably in electricity or electro-mechanics.
    • In addition to your studies, you can present at least 5 years of relevant experience in leading a service department or as a technical project manager
    • P&L management is known by you
    • VCA certified
    • You have a good knowledge of ITIL and are experienced in its application
    • You can work fluently with current IT tools, including ERP system
    • You have a very good knowledge of both national languages and a good knowledge of English
    • You are communicative, organizationally strong and have good leadership skills

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

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    • Principal Engineer

      Remote, UK
       
      The Client


      Datacenter People is partnering with an investment and advisory practice specialising in Power, Energy and Digital Infrastructures across Europe, Africa, Asia Pacific and Central/South America.

      What The Job Involves 

      • Review and assessment of both DSO and TSO electricity grids across Europe to identify optimal connection opportunities (mostly demand focused).
      • Advise on appropriate grid connections based on end Client requirements.
      • Make grid applications and manage the grid connection process on behalf of clients from application stage through to energisation.
      • Advise on DSO and TSO tariff structures in European markets. Advise on electricity prices including negotiation of PPAs.
      • Production of RIBA Workstage 2 substation design packages which shall include integration with identified temporary power opportunities.
      • Technical and commercial input to development (Data Centre and Energy Centre) master planning, including generation, storage, and site wide energy distribution considerations.
      • Tender for delivery of substation infrastructures. Review and recommend preferred bidders to end Client based on technical and/or commercial tender return assessment.
      • Review of substation delivery partners designs in accordance with RIBA Workstage 2.
      • Complete power strategy reviews for clients depending on their DC requirements (based on country, voltage level, required dates, revenue mechanisms, end customer requirements).
      • Design reviews against Hyperscaler specifications and sustainability and ESG targets.
      • Client and workload management to anticipate bottlenecks and manage internal and external risks.  

      We’re Looking for Someone With

      • Bachelor of Science in Electrical Engineering, or equivalent, from an accredited university or college.
      • Minimum 7 years of experience in Electrical design and/or construction required.
      • Knowledge of UK/EU substation design practices/principles.
      • Experience of running tenders for HV Substations including scoring and review of tender returns (Technical and Commercial).
      • Experience of management and technical review of HV delivery contractors during the design (RIBA stages 3/4) and delivery (RIBA stages 5/6/7) project phases.
      • Knowledge of HV Substation Testing and Commissioning.
      • Strong working knowledge of HV distribution systems and alternative power generation technologies.
      • Technical report writing.
      • Knowledge of Revit, AutoCAD, MS Office, BIM.
      • Awareness and Experience of Generation (engine and or turbine) selection and delivery Project Management.
      • Contracts management (FIDIC and NEC as a minimum).

      We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.