Back Office Manager

Job Description

Zurich, Switzerland
 
The Client

Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyper-scale, colocation, and edge leaders.
 
What the Job Involves

• Inside sales management:
• Answering queries and create quotations for direct and indirect customers, channel partners, and assisting in selecting suitable products.
• Management of internal sales team and data management.
• Be the liaison between the LDCS product lines and Key Account Manager for commercial/resource queries.
• Answering sales, product and technical questions.
• Being in close daily contact with customer service and logistics on order status and expected delivery dates.
• Checking for validity of product prices/discounts on incoming orders.
• Continuously improving service level and customer satisfaction.
• Support data/compliance/certification document collection for expanding and servicing new and existing customers/channel partners.
• Other tasks that may arise in supporting the LDCS CH team to be jointly efficient and successful.
• Industrial management:
• Ensuring the coordination with engineering, production and installation teams on site.
• Supervision of the ordering of material in line with our project pipeline and minimum quantities required.
• Taking care of the industrial day-to-day requirements: maintenance, training, general continuity.

We’re Looking for Someone With

• Problem-solver.
• Assertive, active and entrepreneurial in following up and qualifying leads.
• Management skills and team-oriented.
• Technical & product driven - Detail & quality oriented.
• IT skills (ERP/Outlook, Excel).
• Very good knowledge of German and English, French is an advantage.

  
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.