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Job Description
Norway
The Client
Datacenter People is working with a Norwegian colocation operator as it expands and responds to increased market demand.
What The Job Involves...
- Providing leadership to the Data Center Technical Operations, Security Operations, and overall Integrated Facilities Management teams.
- Responsible for successfully delivering client satisfaction throughout the duration of the customer contract and to exceed in the delivery of all contractual reporting obligations in a timely and efficient manner.
- Responsible for the electrical, cooling and network infrastructure.
- Oversee all infrastructure and reporting requirements to achieve 100% availability.
- Identify, develop, and implement critical metrics necessary to manage and monitor the performance of data centre operations.
- Responsible for established Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s); reviewing possible violations and potential fee exclusions to customers.
- Available 7-24-365 to support major incidents. Fully supports incident management and response programme including participating in customer facing meetings related to operations escalations.
- Manage and supervise Ticketing and Reporting Systems.
- Reporting includes key performance indicators (KPI’s), service level agreements (SLA’s), critical and non-critical incidents, financial summary, security and access control, infrastructure availability, energy and water utility consumption, capacity planning, planned and unplanned maintenance, etc.
- Assisting with the sales function and pre-sales activities in the pursuit of customer contracts or account growth.
We Are Looking For Someone Who...
- Has a proven track record in data center operations management.
- Has experience of setting up SLAs and operating procedures.
- Has experience across IT and facilities.
- Has experience in networking and service delivery.
- Has a degree in technology or engineering.
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
SIMILAR JOBS
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Director of Sales NA
USA Home Based
The ClientDatacenter People is partnering with a leading manufacturer of liquid leak detection systems for data center and mission critical applications.
What The Job Involves
- Business development role where you will be responsible for initiating direct sales of our products in North America.
- Sale of the market leading technology for leak detection in critical infrastructure to the fast-growing data center industry.
- Promote our technology towards datacenter end-users, contractors, reps, engineering companies, etc.
- Support our current local business partners and further develop the indirect sales network.
- Participate, coordinate and organise business events to increase our visibility and strengthen commercial leads.
- Ensure trainings, demos, troubleshooting and support services in coordination with our manufacturing/technical team.
- Recruit sales and technical support staff to structure a proper sales team over time.
- Regular reporting to the Paris-based directors to successfully drive TTK development in North America.
We're Looking For Someone With
- Have an entrepreneurial spirit to initiate contacts and nurture relationships with contractors, end-users and other stakeholders of the datacenter industry (reps, engineering companies, etc.).
- Previous successful experience in sales and business development role in a field close to ours.
- Be identified in the data center environment
- Be comfortable in proposing and closing deals.
- Technical background to ensure a regular dialogue with customers and prospects (understand customers infrastructure and technical needs).
- Ensure the launch of direct and indirect commercial development.
- Be target driven with drive and ambition to over exceed expectations.
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
-
Business Development Manager
Paris, France
The ClientDatacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.
What the Job Involves- Represent company actively and cultivate high level relationships key engineering firms, contractors, and GCs to gain insight on critical opportunities.
- Provide large project sales leadership to maximise win rate including the following functions as required: specification CDE review/completion, competitive situation analysis, winning price point analysis, and developing/implementing overall sales strategy.
- Provide technical support for key client engagements including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines and virtual or in-person design reviews.
- Provide Busbar and Switchgear LoB business account management in partnership with dedicated account managers for select key accounts.
- Create general industry awareness through attendance and presenting at industry events
- Educate selling entities on application focused system architectures.
- Work with Sales Managers to provide sales insight and ensure proposals are align with our customer’s needs.
- Represent the company and actively participate in key customer factory visits when appropriate.
- Provide industry feedback to product managers for product improvements and roadmaps
- Provide guidance and insight to product management and executive teams on shifting market dynamics and customer needs.
- Participate in account planning efforts and engagement strategies for key clients.
- Prepare and give technical presentations for industry events to establish thought leadership.
- Maintain database to track influence in key engineering and GC accounts.
We’re Looking for Someone With
- Bachelor’s in engineering, business or related degree desired.
- Technical knowledge of Busbar and Switchgear products and applications.
- Deep market dynamics and industry knowledge.
- Experience working on large, complex RFQs.
- Experience working with Sales Offices.
- Excellent Sales credibility and self-confidence to deal with frequent, stressful customer relationship issues.
- Sales Presentation skills – in person and virtual.
- Large Group Presentation skills – in person and virtual.
- At least five years of industry sales experience.
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days. -
Field Service Engineer
Frankfurt or Berlin, Germany
The ClientDatacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.
What the Job Involves- Maintenance and commissioning of UPS/48V systems and battery systems at the customer's site.
- Testing of system parameters and processes.
- Documentation of the work as well as the realisation of the assignments on time and on target.
- Setting personal and company goals (OKR).
- Use of all necessary tools within policies.
- Emergency Standby within the region.
We’re Looking for Someone With
- Successfully completed vocational training as an electrician in the field of electrical engineering (m/f/d) or industrial engineering (m/f/d).
- Practical and technical experience in handling battery systems and their function
- Ability to make contact and work in a team.
- Willingness and flexibility.
- Willingness to work in an emergency.
- Willingness to travel in the region served, with overnight stays if necessary.
- Entrepreneurial thinking and acting, hands-on mentality.
- Adherence to the Company Compliance Guideline.
- Independent, sustainable, structured and service-oriented way of working.
- Social competence, ability to work in a team and motivate others, assertiveness.
- Driver´s license category B.
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
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