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Sales Engineer

Competitive
 

Job Description

Spain

The Client

Datacenter People is partnering with the global specialist in electrical and digital building infrastructures.

What the Job Involves...

  • Resolve issues and problems efficiently with a minimum impact to customers.
  • Present technical concepts in clear manner to customers through demos and proposals.
  • Fulfilling customer and sales team requirements providing a high response time.
  • Provide assistance on sales activities requiring advanced technical product knowledge.
  • Provide end to end solution and design details to customer.
  • Provide technical presentations and demonstrating how a product will meet client needs.
  • With the channel development team, develop and maintain vendor relationships.
  • Provide professional services for LDCS product offering across Europe.
  • Survey market landscape for solution insights, direction, vendors, and methods.
  • Identifies market trends and new application areas for products within LDCS Europe by interacting with clients.
  • Support the LDCS customer briefing centers and ensure that they have the current technology and all systems are running correctly.

We're Looking for Someone Who...

  • Has a bachelor's degree in Computer Science or Electrical Engineering or equivalent experience.
  • 7 or more years' of experience in technical sales support of rack power, KVM, serial access solutions and software.
  • Has experience in prospecting and engaging new customers.
  • Has demonstrated knowledge of LAN/WAN, data communication, and data center environments (including Power).
  • Has working knowledge of Windows, LINUX and other operating systems.
  • Is able to operate independently in a remote office; partnering with project teams at headquarters.
  • Has prior knowledge/expertise in Data Center Power is essential.
  • Has prior knowledge/expertise in KVM and Terminal Server technology is highly preferred LINUX, Windows and/or other hardware & software certifications a plus.
  • English language is mandatory, including Spanish or Italian.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

SIMILAR JOBS

Field Services Engineer

Munich, Germany
The Client

Datacenter People is working with a leading Power and Cooling provider into the data center industry.

What the Job Involves...

  • Respond, in a professional manner, to all assigned service calls while on duty.
  • Read, understand, and comply with all procedures outlined in the Field Procedure Manual.
  • Perform all work in a safe manner, and in accordance with established company safety policy.
  • Keep dispatching center informed of your schedule and the status of all open jobs.
  • Ensure spare parts are properly accounted for using established parts procedures.
  • Submit periodically paperwork in a timely, accurate and complete manner and in case of Wireless Field Service.
  • Maintain the accuracy of the customer listing by reporting errors.
  • Report sales or service leads to the proper department.

We're Looking for Someone Who...

  • Has a professional experience in technical service area.
  • MUST have a German driving license.
  • Has experience working with Low Voltage Electrical systems (USP systems).

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Service Engineer

Saxony, Germany
The Client

Datacenter People is working with a leading European data center investor & operator.

What the Job Involves...

  • Working with a team of highly qualified Technicians, the role offers huge development potential for any candidate wanting to work on the leading edge of the growing data centre industry.
  • Operation and maintenance of all critical facility systems, areas include: Electrical, Mechanical, Building and Control.
  • Monitor the EPMS, BMS, Fire Systems Alarms and respond in a timely manner.
  • Operate, monitor, maintain and respond to abnormal conditions in critical facility systems.
  • Perform preventative, corrective and emergency maintenance on state of the art medium & low voltage, high availability power systems.
  • Ensure all subcontractors are inducted & permitted to work.
  • Ensure that documents library and workshop are clean & tidy always.
  • Provide input into and develop site specific procedures including EOPs, SOPs and MOPS.

We're Looking for Someone Who...

  • Has a fully verifiable trade qualification in a relevant engineering discipline & verifiable additional training that is relevant to the proposed environment.
  • Has an understanding of LV power distribution and loading.
  • Has a strong understanding and experience of the electrical & mechanical systems used in a data centre environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAC Units, Fire Alarm Systems and Fire Suppression Systems.
  • Is experienced using complex automatic control equipment, including relay logic, programmable logic controllers (PLCs), building management systems and their integration with the data center infrastructure.
  • Has experience of low & medium voltage distribution systems & associated switch gear and protection equipment is preferred.
  • Is able to work shifts and to provide emergency cover as required.
  • Has prior data center experience is preferred.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Service Engineer

North Holland, the Netherlands
The Client

Datacenter People is working with a leading power manufacturer into the Data Center industry.

What the Job Involves…

  • Handling of service requests directly addressed to service engineer (based on customer or SLA).
  • Resolving of technical problems forwarded from Level 1 Support
  • Initiation of on-site interventions (to be done by service partner (ASP)) and creation of adequate repair instructions and determination of required spare parts, on-site job SLA monitoring.
  • Support and participation in creating and updating the technical documentation/operating instructions (knowledge base) for remote and on-site service activities.
  • On-site service for local key customers.
  • Conducting of trainings for ASPs.
  • Remote diagnostics and service.
  • Communication of identified product issues to Quality and Master Service Engineer.

We’re Looking for Someone Who…

  • Has an electrical engineering background and experience in UPS & Data Center are required.
  • Has excellent communication skills.
  • Has an understanding of end-to-end service processes.
  • Is fluent in English.
  • Has good MS Office knowledge.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.