Service Engineer

SIMILAR JOBS

• Back Office Manager

  Competitive

  EMEA

  Sales & Marketing

  Permanent

  Zurich, Switzerland
   
  The Client

  Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyper-scale, colocation, and edge leaders.
   
  What the Job Involves

  • Inside sales management:
  • Answering queries and create quotations for direct and indirect customers, channel partners, and assisting in selecting suitable products.
  • Management of internal sales team and data management.
  • Be the liaison between the LDCS product lines and Key Account Manager for commercial/resource queries.
  • Answering sales, product and technical questions.
  • Being in close daily contact with customer service and logistics on order status and expected delivery dates.
  • Checking for validity of product prices/discounts on incoming orders.
  • Continuously improving service level and customer satisfaction.
  • Support data/compliance/certification document collection for expanding and servicing new and existing customers/channel partners.
  • Other tasks that may arise in supporting the LDCS CH team to be jointly efficient and successful.
  • Industrial management:
  • Ensuring the coordination with engineering, production and installation teams on site.
  • Supervision of the ordering of material in line with our project pipeline and minimum quantities required.
  • Taking care of the industrial day-to-day requirements: maintenance, training, general continuity.

  We’re Looking for Someone With

  • Problem-solver.
  • Assertive, active and entrepreneurial in following up and qualifying leads.
  • Management skills and team-oriented.
  • Technical & product driven - Detail & quality oriented.
  • IT skills (ERP/Outlook, Excel).
  • Very good knowledge of German and English, French is an advantage.

    
  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

• White Space Sales Manager

  Competitive

  EMEA

  Sales & Marketing

  Permanent

  Zurich, Switzerland
   
  The Client

  Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyper-scale, colocation, and edge leaders.
   
  What the Job Involves

  • Team Manager for 2 people:
  • Follow-up on this strategy with our Key Account Manager.
  • Be an inspiring leader in Sales for the team.
  • Transversal approach with the rest of the commercial team members in sales as there is a lot of synergies.
  • Sales for Key accounts:
  • Define collaboratively a sales strategy for the Switzerland.
  • Acquisition of new customers with the entire product portfolio.
  • Winning new projects and sales partners.
  • Identification and evaluation of new business areas.
  • Development of a sales strategy for customer types and needs.
  • Customer support from product launch to project realisation.

  We’re Looking for Someone With

  • Sales Background with effective track record of handling Client Account.
  • Languages: German and English are a must and French is a plus.
  • High customer, service and solution orientation.
  • Result oriented with a mindset to never give up.
  • Entrepreneurial spirit.
  • Well organise and committed to the success of the customer and the one of the team members.
  • Empathetic and focused on the strategy, with a detailed oriented state of mind.
  • Pack Office skills, especially Microsoft Excel.

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

• Business Development Manager

  Competitive

  EMEA

  Sales & Marketing

  Permanent

  Paris, France
   
  The Client

  Datacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.
   
  What the Job Involves

  • Represent company actively and cultivate high level relationships key engineering firms, contractors, and GCs to gain insight on critical opportunities. 
  • Provide large project sales leadership to maximise win rate including the following functions as required: specification CDE review/completion, competitive situation analysis, winning price point analysis, and developing/implementing overall sales strategy.
  • Provide technical support for key client engagements including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines and virtual or in-person design reviews. 
  • Provide Busbar and Switchgear LoB business account management in partnership with dedicated account managers for select key accounts.
  • Create general industry awareness through attendance and presenting at industry events 
  • Educate selling entities on application focused system architectures. 
  • Work with Sales Managers to provide sales insight and ensure proposals are align with our customer’s needs.
  • Represent the company and actively participate in key customer factory visits when appropriate.
  • Provide industry feedback to product managers for product improvements and roadmaps 
  • Provide guidance and insight to product management and executive teams on shifting market dynamics and customer needs.  
  • Participate in account planning efforts and engagement strategies for key clients.  
  • Prepare and give technical presentations for industry events to establish thought leadership.
  • Maintain database to track influence in key engineering and GC accounts.

  We’re Looking for Someone With

  • Bachelor’s in engineering, business or related degree desired.
  • Technical knowledge of Busbar and Switchgear products and applications.
  • Deep market dynamics and industry knowledge. 
  • Experience working on large, complex RFQs. 
  • Experience working with Sales Offices.  
  • Excellent Sales credibility and self-confidence to deal with frequent, stressful customer relationship issues.
  • Sales Presentation skills – in person and virtual.
  • Large Group Presentation skills – in person and virtual.
  • At least five years of industry sales experience. 

    
  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.