Service Manager

SIMILAR JOBS

• Business Development Manager

  Competitive

  EMEA

  Sales & Marketing

  Permanent

  Paris, France
   
  The Client

  Datacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.
   
  What the Job Involves

  • Represent company actively and cultivate high level relationships key engineering firms, contractors, and GCs to gain insight on critical opportunities. 
  • Provide large project sales leadership to maximise win rate including the following functions as required: specification CDE review/completion, competitive situation analysis, winning price point analysis, and developing/implementing overall sales strategy.
  • Provide technical support for key client engagements including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines and virtual or in-person design reviews. 
  • Provide Busbar and Switchgear LoB business account management in partnership with dedicated account managers for select key accounts.
  • Create general industry awareness through attendance and presenting at industry events 
  • Educate selling entities on application focused system architectures. 
  • Work with Sales Managers to provide sales insight and ensure proposals are align with our customer’s needs.
  • Represent the company and actively participate in key customer factory visits when appropriate.
  • Provide industry feedback to product managers for product improvements and roadmaps 
  • Provide guidance and insight to product management and executive teams on shifting market dynamics and customer needs.  
  • Participate in account planning efforts and engagement strategies for key clients.  
  • Prepare and give technical presentations for industry events to establish thought leadership.
  • Maintain database to track influence in key engineering and GC accounts.

  We’re Looking for Someone With

  • Bachelor’s in engineering, business or related degree desired.
  • Technical knowledge of Busbar and Switchgear products and applications.
  • Deep market dynamics and industry knowledge. 
  • Experience working on large, complex RFQs. 
  • Experience working with Sales Offices.  
  • Excellent Sales credibility and self-confidence to deal with frequent, stressful customer relationship issues.
  • Sales Presentation skills – in person and virtual.
  • Large Group Presentation skills – in person and virtual.
  • At least five years of industry sales experience. 

    
  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

• Field Service Engineer

  Competitive

  EMEA

  Operations & Engineering

  Permanent

  Frankfurt or Berlin, Germany
   
  The Client

  Datacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.
   
  What the Job Involves

  • Maintenance and commissioning of UPS/48V systems and battery systems at the customer's site. 
  • Testing of system parameters and processes.
  • Documentation of the work as well as the realisation of the assignments on time and on target. 
  • Setting personal and company goals (OKR).
  • Use of all necessary tools within policies.
  • Emergency Standby within the region.

  We’re Looking for Someone With

  • Successfully completed vocational training as an electrician in the field of electrical engineering (m/f/d) or industrial engineering (m/f/d).  
  • Practical and technical experience in handling battery systems and their function 
  • Ability to make contact and work in a team.
  • Willingness and flexibility.
  • Willingness to work in an emergency.
  • Willingness to travel in the region served, with overnight stays if necessary.
  • Entrepreneurial thinking and acting, hands-on mentality.
  • Adherence to the Company Compliance Guideline. 
  • Independent, sustainable, structured and service-oriented way of working.
  • Social competence, ability to work in a team and motivate others, assertiveness.
  • Driver´s license category B.

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

• Channel Sales Manager UK

  Competitive

  EMEA

  Sales & Marketing

  Permanent

  UK Remote
   
  The Client

  Datacenter People is partnering with a global leader in power infrastructure for data centers and other mission-critical environments.
   
  What the Job Involves

  • Assist with managing the implementation and ongoing running of the LDCS partner ecosystem program including the deployment of all key tools and processes.
  • Execute regular Business Reviews, to include sales and marketing plans with select partners to ensure mutual commitment and accountability for agreed performance & demand generation activities.
  • Proactively assess, clarify, and validate partner needs on an ongoing basis.
  • Manage potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Proactively develop strategies to enable partners to offer multi-category LDCS solutions.
  • Drive knowledge acquisition within the partner ecosystem through the Data Center Academy accreditation program.
  • Collaborate with internal teams such as channel development, marketing, product and technical support to provide resources and support to partners.
  • Develop and maintain strong relationships with key stakeholders across the ecosystem & proactively engage local & regional LDCS / subsidiary management where appropriate.
  • Stay up-to-date on industry trends and market developments and identify opportunities for growth.
  • Attend trade shows and other events to promote our data center solutions and to establish and strengthen relationships with potential and existing ecosystem partners.
  • Perform other duties as assigned.

  We’re Looking for Someone Who

  • Working knowledge of data center infrastructure, especially power, KVM, and cabinets.
  • Self-motivated and results driven.
  • Exceptional communication skills with the ability to work at all levels of an account.
  • A committed work ethic and ownership of results.
  • Strong organisational and planning skills.
  • Ability to travel up to 75%. Majority of travel is within UK & Ireland.
  • Computer proficient with knowledge of Microsoft Office products
  • (Word/Excel/Outlook/PowerPoint/Teams).
  • Experience with Salesforce.com preferred.
  • Passion for technology products.
  • Experience in channel sales.

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.