Field Service Engineer AC Power

Job Description

Remote, Italy
 
The Client

Datacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.

What the Job Involves

• Respond, in a professional manner, to all assigned service calls while on duty.
• Perform all work in a safe manner and in accordance with established company safety policy.
• Perform all work using good working practice and current codes of practice/legislation relevant to assigned task.
• Ensure spare parts are properly accounted for using established parts procedures.
• Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.
• Assist call control to schedule, plan and complete any works as required, using established work flow procedures.
• Keep call control informed of your schedule and the status of all open jobs.
• Maintain the accuracy of the customer listing by reporting errors with the site change form.
• Support company vision and management decision.
• Ensure that all ISO 9001:2000 agreed processes are followed.
• Keep company vehicle clean and properly maintained.
• You will be expected to look after all tooling and company property issued to enable the tasks to be carried out.
• Work as part of the service team.
• Follow up and follow through with any and all assigned tasks.
• Submit daily paperwork in a timely, accurate and complete manner and in case of Wireless Field Service ensure the job is debriefed in a complete and accurate manner at the customer’s premises where possible.
• Ensure availability to work during weekend and nights.
• Report sales or service leads to the proper department via the correct process.

We’re Looking for Someone Who

• HNC/HND in Electrical/Electronics Engineering or equivalent.
• Experience of working in a technical service or test environment of AC Power equipment essential.
• Computer Literate (All office associated programs such as, Word, Excel, Outlook).
• Previous field service experience essential.
• Excellent customer service skills.
• Strong communication skills.
• Self starter, ability to plan, organise and manage time effectively with an ability to work under pressure.
• Clean Valid driving licence.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.