When you engage with Datacenter People, we believe that you have a right to expect a certain standard of service. We will always strive for:
When you become a candidate you put yourself at a certain amount of risk with your current employer. For that reason, you are entitled to the highest levels of confidentiality. To safeguard your confidentiality we will obtain your authorisation before presenting your CV to a client organisation. We will not discuss your candidacy with anyone and we will caution a client to also safeguard your confidentiality.
In order to make the right decision, you need to know as much as possible about the position and client organisation. This ultimately requires full and open disclosure regarding the nature and requirements of the position and information regarding the client organisation.
You can expect that you will be provided with all relevant information about the organisation and the hiring manager in order to best prepare you for success during the interview process.
We understand that your current position demands your full time and attention. When scheduling appointments and interviews we will demonstrate the utmost respect for your time, your position and your responsibilities to your employer.
The completion of a recruitment assignment can take many steps between initial contact and the ultimate hiring of the successful candidate. Once you become an active candidate, we will communicate with you in a timely manner at each and every step of the process.
Based on our understanding of the position and a client's needs, we will give you an honest appraisal of how you seem to fit the opportunity and where you do not seem to fit. If at any point in the process the client decides not to proceed with your candidacy, we will provide as complete an explanation of the client's decision as possible.
We will strive to demonstrate a high level of professionalism with you. Professionalism for us means a clear understanding of the position and the client's expectations for it, conducting an organised, well thought-out interview, doing what we say we are going to do when we say we are going to do it, demonstrating knowledge of the market and the client and answering all your questions in an honest and forthright manner.
The best placements happen when you have the time to make a measured, well-thought out decision. For this reason, we will never try to hurry your decision or put pressure on you to accept an offer. However, we will keep you informed of any deadlines imposed by a client and the implications for not making a decision prior to those deadlines.
If our client decides to hire you to fill the position, you have arrived at one of the most important stages of the recruitment process – negotiation of your contract or employment agreement. This can involve highly sensitive issues in which we can play a crucial role of intermediary to ensure open and effective communication between client and candidate. When the process is completed and you have signed on the dotted line, we will stay in touch with you to make sure that your transition into the new contract or position is a success.