About

Hamburg, Germany

The Client

Datacenter People is working with an infrastructure platform operating over 100 edge data center facilities across Europe.

What The Job Involves

The Implementation Manager is responsible for the technical onboarding of colocation customers and acts as the Implementation Services Team’s focal point for customer project co-ordination, interfacing with internal delivery systems, internal teams, customers, vendors, finance, sales, and on-site managers on all aspects of service delivery. During implementation the Implementation Manager acts as the Single Point of Contact (SPOC) for customers during the implementation and ensures that handover to Operations is completed correctly.

Customer Delivery

• Manage order queues and provide KPIs and associated reporting.
• Manage multiple on-going implementation projects for both internal and external customer projects, managing project resources, timelines and customer’s expectations, escalating and resolving delivery issues as required.
• Provide customers with accurate information, providing guidance over internal processes and other contact points within the organisation including providing handover/customer-welcome packs to new customers.
• Handover documentation to customer and site management team including onboarding customers to the service desk.
• Support and awareness of customer contract renewals and generate cross/up-sell opportunities based on customer requests
• Act as single point of contact for information required around the datacentre and facilitate tours for Sales, Sales Support, Marketing etc.
• Responsible for service management process compliance within Colo customers lifecycle.

Reporting & Governance

• Review customers’ installations on compliancy with AtlasEdge standards.
• Produce project delivery programmes/reports and Service Delivery Review Board reporting
• Maintain technical information and documentation, keeping it up to date and stored correctly in the provided systems (CRM, DCIM, service requests, floor plans, cross-connects etc)
• Keeping site team and country managers updates on new customer pipeline
• Maintaining an accurate record of footprint availability per Data Centre and IDC.
• Initiate accurate billing information for invoicing of services if required and ensure all chargeable activities are captured and billed

General

• Create accurate and applicable work orders for provisioning resources to follow
• Review installation activity to assist in defining internal/external support requirements
• Track and improve upon general methods, processes and deliverables for projects
• Interaction with pre-sales business function
• Manage stock of colocation consumables (cables, racks, PDU’s etc)
• Continuous improvement on colocation product portfolio
• Act as single point of contact for small works requests
• Accountable for carrier connectivity product delivery in datacentres

We Are Looking For Someone With

• Experience in customer facing roles
• Datacentre service delivery experience
• Good understanding of the technologies in use in datacentres
• Cross-connect management
• Working in/with cross functional teams
• Good working knowledge of ITIL service management
• ITIL certification preferable
• Prince 2 ® / PMP Foundation and Practitioner
• Proficient level of German and English languages is a mustEU Citizenship

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Portland, OR, USA

The Client

Datacenter People is partnering with a leading global developer and operator of data centers.

What The Job Involves

Coordinate with the regional Sr. Director on communications with various contractors and vendors in order to manage the day-to-day activities of a construction project
Organize Project Plans to include, budget, scheduling, timeline, etc
Assists with RFPs to Contractors
Organize and control the project documentation from initial RFP to Closeout to insure uniformity and adherence to company standards
Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company’s interest and simultaneously maintain good relationship with the client
Represent the company in project meetings
Act as key Liaison with managers of all company departments

We Are Looking For Someone With

Minimum 2-5 years experience managing construction projects as an owner representative or working for a general contractor
Exceptional organization skills
Client Facing /Client relationship / Client Management skills

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

NoVA, USA

The Client

Datacenter People is partnering with a leading global developer and operator of data centers.

What The Job Involves

Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects
Ensure that all day to day project responsibilities are met by the contractors and vendors on the project
Put together Project Plans to include, budget, scheduling, timeline, etc
Assists with RFPs to Contractors
Deliver Built to Suit projects with a heavy emphasis on value-engineering
Drive Company Standards uniformly as it regards to Project Delivery by all project participants on all projects
Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company’s interest and simultaneously maintain good relationship with the client
Represent the company in project meetings
Act as key Liaison with managers of all company departments
Maintain all logs required to track the progress of the project

We Are Looking For Someone With

Experience managing Data Center Construction Projects as an Owner or as a General Contractor
Minimum of 2-5 years relevant experience in the Data Center Construction Industry
Client Facing /Client relationship / Client Management skills
Must be familiar with the design process of building systems for data center and mission critical projects
Solid Construction Project Management experience
Effective Communicator – emails, phone and face to face
Ability to work independently
Solid Administration skills
Computer savvy: MS Project, Excel, AutoCAD a plus

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

North Holland, the Netherlands

The Client

Datacenter People is working with a leading power manufacturer into the Data Center industry.

What the Job Involves

• Handling of service requests directly addressed to service engineer (based on customer or SLA).
• Resolving of technical problems forwarded from Level 1 Support
• Initiation of on-site interventions (to be done by service partner (ASP)) and creation of adequate repair instructions and determination of required spare parts, on-site job SLA monitoring.
• Support and participation in creating and updating the technical documentation/operating instructions (knowledge base) for remote and on-site service activities.
• On-site service for local key customers.
• Conducting of trainings for ASPs.
• Remote diagnostics and service.
• Communication of identified product issues to Quality and Master Service Engineer.

We’re Looking for Someone With

• Has an electrical engineering background and experience in UPS & Data Center are required.
• Has excellent communication skills.
• Has an understanding of end-to-end service processes.
• Is fluent in English.
• Has good MS Office knowledge.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Brussels, Belgium

The Client

Datacenter People is working with an expert solutions provider for LV electrical networks across the mission-critical industry.

What the Job Involves

• Respond, in a professional manner, to all assigned service calls while on duty.
• Read, understand, and comply with all procedures outlined in the Field Procedure Manual.
• Perform all work in a safe manner, and in accordance with established company safety policy.
• Keep dispatching center informed of your schedule and the status of all open jobs.
• Ensure spare parts are properly accounted for using established parts procedures.
• Submit periodically paperwork in a timely, accurate and complete manner and in case of Wireless Field Service.
• Maintain the accuracy of the customer listing by reporting errors.
• Report sales or service leads to the proper department.
• Ensure availability to work during weekend and night in compliance with local labour laws.

We're Looking for Someone With

• Has a minimum 3 years' professional experience in technical service area.
• Has UPS Experience.
• Is a qualified Electrical Engineer/Electrician.
• Is able to drive.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Berlin, Germany

The Client

Datacenter People is working with a Global Leading Data Center services provider.

What the Role Involves...

• You’ll be part of a 27/7/365 shift team to carry out Planned Preventative Maintenance, reactive and breakdown works to all mechanical and electrical systems within the site.  
• Demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent 
• Ability to fault find using the production of graphical information and the utilisation of current alarm data.

We're Looking for Someone Who...

• Has time served electrical apprenticeship or equivalent in an industrial/manufacturing/commercial/critical environment focusing on operation and maintenance.
• Has experience in main distribution board switching of ACB’s.
• Has experience in changing modes of UPS i.e. start-up/maintenance bypass/Eco-Ess Mode/VMMS Energy management mode.
• Is knowledgable of Critical cooling systems and SLA’s/KPI’s within a critical environment.
• Is knowledgable of basic Air Conditioning and humidity control.
• Has experience in the operation and control of generators and UPS.
• Has experience in use and interrogation of BMS systems in monitoring plant.
• Has practical knowledge of H&S requirements.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Canada

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Chile

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Poland

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

France

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Germany

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

United States of America

The Client

Datacenter People is working with the largest building commissioning and operational risk management providers in the world.

What the Job Involves…

• Actively supports the Company’s commitment to safety and its core values.
• Performs quality inspections in accordance with program quality control documentation. Participate and guide project quality control from kick-off until hand-off.
• Provides oversight of the implementation of the QA/QC management system at site.
• Coordinates the quality inspections with the site sub-contractors and vendors.
• Coordinates with the customers representative on all quality matters.
• Provides oversight in the distribution of relevant QA/QC documentation to site subcontractors while reviewing that completed documentation is stored appropriately upon completion.
• Verifies that the quality related site activities are in accordance with the design documents and program standards.
• Participates in the internal and external site audits.
• Coordinates all the quality site inspections through the Contractor QC team.
• Ensures all quality control documentation is compiled and competed for as-built hand over through the Contractor QC team.
• Provide review and reporting of all non-conformance reports and undertake remedial action. Monitors the implementation of the approved site QC Plan.
• Completes and coordinates the approval of the sites QC technical submittals to the customer.
• Coordinates with the Client and Contractor QA/QC team on all quality issues.
• Coordinate and chair the QA/QC site weekly meetings with the Contractor QC personnel.
• Assures all technical documents relative to site quality control are of current status.

We’re Looking for Someone Who…

• Has 10 years' data center commissioning/QA experience.
• Has a Bachelor's degree in an engineering discipline preferred.
• Has Certifications in Lean, Six Sigma, Quality Auditor, and/or Quality Engineer a plus.
• Is experienced with ISO 9001 certification process.
• Has a history and experience driving improved Quality at scale.
• Is able to work seamlessly across functional and department lines.
• Has experience with standard data center equipment to include: electrical distribution equipment from switchgear to panelboards, VFDs, low voltage power and moulded case circuit breakers, overhead IT busway, Diesel Generators, DX units, air handlers, water treatment equipment, BMS modules, and hot aisle containment accessories.
• Is able to travel domestically and internationally as needed.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.