• OPPORTUNITIES

    Adam Paris

    COO

    Born and bred in Hertfordshire, Adam was always destined for a career in recruitment given his sparkling personality and boyish good looks. Having started out in the construction industry, Adam moved into recruitment with a London based IT recruitment company. After 5 years working hard and playing hard he joined DCP where he now works even harder but doesn’t have time to play as a young family keeps him busy at home.

    Adam is a Spurs season ticket holder and can be heard commenting every Monday morning “that’s it, I am never going again”. When not hunting out the world’s datacenter talent, he can be found arguing with Steve over the best team in London.  His biggest achievements include becoming top biller at DCP and eating a whole Victoria sponge cake on his most recent birthday.

     
     
     

    Browse Adam Paris latest jobs

    Strong basic + bonus

    Dublin, Ireland

    The Client

    Datacenter People is partnering with a diversified power management company and global technology leader in power, cooling and software infrastructure for multiple industrial sectors including mission critical and data center.

    What The Job Involves

    As a Senior Design & Project Engineer As part of the data centre leadership team. The main function is to help establish, protect, and grow the company's Data Centre, product &services business in EMEA.
    Provide data centre clients, consultants, contractors, and the company's sales & application engineers a deep level of engineering support and direction relating to the design, build and operation of large data centres. Principally this relates to the electrical infrastructure but extends into the overall operational technology found in the data centre environment.
    Electromechanical systems such a cooling, building management systems, energy management systems. It also requires a full appreciation of various building construction technologies and challenges. This covers traditional brick & mortar to modularized systems. It also requires experience in the project management and supervision of build projects and the delivery of the various product technologies & services required in the data centre environment.

    • Provide senior Engineering Leadership & Direction to the data centre extended team. This includes Sales, Marketing, Services, and the associated business units(manufacturing).
    • Build insights and relationships with client organisation(s) with a view to identifying their operational challenges and needs.
    • Oversee the Translation of client requirement (specifications) and needs into product and service remedies
    • Oversee & support company teams to generate high, value added, engineering and commercial proposals to clients.
    • As subject matter expert to support the Sales Key Account team to secure orders which create a profitable, sustainable growth business.
    • To under manage & communicate effectively the business conducted between both organisations.
    • Give regular update/guidance on data centre industry, technology & engineering trends in the marketplace and specific to key accounts.
    • Highest data centre Subject Matter expert in the company and equally expert in the company's Products, Services, General business, structure, strategy, and operations. So that it can be articulated this in terms of value to client’s business.
    • Gain leadership & executive team awareness and support & resources for data centre team & business.
    • Contribute & Support marketing campaigns & activities that can promote the company to Client relations and business.
    • Be the company's principal technical / engineering spokesperson in terms of PR, Media & Marketing activities.
    • Be final escalation point for all data centre related engineering matters.
    • Set the data centre standard for industry engagement and drive excellence in term of engineering proposals, project execution, support, and services at both pre and post sales stages.
    • Ensure the company's operations are aligned to Data Centre Industry norms and are fit for purpose.
    • Maintain a fully up to date brief on data centre electrical designs and standards and be effective at communicating this internally & externally.
    • Oversee the activity and skill set development of the company's solution architects in the data centre team.
    • Ensure all KAM are correctly skilled and knowledgeable to the right level in terms of data centre engineering.
    • Provide oversight and leadership to other cross divisional teams involved with data centres - Design & Bid, Project Management, Services, Site Managers

    We Are Looking For Someone With

    • BSc/ MSc in Electrical or Mechanical Engineering.
    • 5 to 10 years in a senior technical role in the Data Centre Industry.
    • Electrical or IT technical qualification/certification. Shall have worked directly on data centre critical power infrastructure projects. Shall have significant engineering training / certification
    • Strong Communicator, Team orientated, Leadership

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

    Competitive basic + bonus

    Hamburg, Germany

    The Client

    Datacenter People is working with an infrastructure platform operating over 100 edge data center facilities across Europe.

    What The Job Involves

    The Implementation Manager is responsible for the technical onboarding of colocation customers and acts as the Implementation Services Team’s focal point for customer project co-ordination, interfacing with internal delivery systems, internal teams, customers, vendors, finance, sales, and on-site managers on all aspects of service delivery. During implementation the Implementation Manager acts as the Single Point of Contact (SPOC) for customers during the implementation and ensures that handover to Operations is completed correctly.

    Customer Delivery

    • Manage order queues and provide KPIs and associated reporting.
    • Manage multiple on-going implementation projects for both internal and external customer projects, managing project resources, timelines and customer’s expectations, escalating and resolving delivery issues as required.
    • Provide customers with accurate information, providing guidance over internal processes and other contact points within the organisation including providing handover/customer-welcome packs to new customers.
    • Handover documentation to customer and site management team including onboarding customers to the service desk.
    • Support and awareness of customer contract renewals and generate cross/up-sell opportunities based on customer requests
    • Act as single point of contact for information required around the datacentre and facilitate tours for Sales, Sales Support, Marketing etc.
    • Responsible for service management process compliance within Colo customers lifecycle.

    Reporting & Governance

    • Review customers’ installations on compliancy with AtlasEdge standards.
    • Produce project delivery programmes/reports and Service Delivery Review Board reporting
    • Maintain technical information and documentation, keeping it up to date and stored correctly in the provided systems (CRM, DCIM, service requests, floor plans, cross-connects etc)
    • Keeping site team and country managers updates on new customer pipeline
    • Maintaining an accurate record of footprint availability per Data Centre and IDC.
    • Initiate accurate billing information for invoicing of services if required and ensure all chargeable activities are captured and billed

    General

    • Create accurate and applicable work orders for provisioning resources to follow
    • Review installation activity to assist in defining internal/external support requirements
    • Track and improve upon general methods, processes and deliverables for projects
    • Interaction with pre-sales business function
    • Manage stock of colocation consumables (cables, racks, PDU’s etc)
    • Continuous improvement on colocation product portfolio
    • Act as single point of contact for small works requests
    • Accountable for carrier connectivity product delivery in datacentres

    We Are Looking For Someone With

    • Experience in customer facing roles
    • Datacentre service delivery experience
    • Good understanding of the technologies in use in datacentres
    • Cross-connect management
    • Working in/with cross functional teams
    • Good working knowledge of ITIL service management
    • ITIL certification preferable
    • Prince 2 ® / PMP Foundation and Practitioner
    • Proficient level of German and English languages is a mustEU Citizenship

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

    Competitive basic + bonus

    Gland, Switzerland

    The Client

    Datacenter People is partnering with a leading global developer and operator of data centers.

    What The Job Involves

    Act as a pivotal point of liaison with duties focussed on assuring long term, mutually beneficial, performance, and commercial relationship between appointed Clients and the company
    Focus on supporting, assuring, and expanding Client agreements with Clients
    Work closely to personally interface Client and internal matrix organisation to achieve process and service assurance and international consistency for EMEA-wide Client accounts.
    Client Interface

    • Routine point of contact regarding service assurance for designated Client accounts
    • Resolve Client service issues effectively
    • Support and plan Client audits
    • Owner for frequent proactive communications with client, both written and verbal

    Cultivate strong Client relationship through performance

    • Drive monthly/quarterly service review meetings with Clients and Operations
    • Drive weekly Client liaison
    • Undertake Client satisfaction/pulse reporting
    • Monitor business and process metrics to manage Client service, report exceptions for action
    • Align metrics and monitor for service assurance and expectations
    • SLA measurement and follow up

    Delivery

    • Support matrix organisation suppliers in delivering optimum performance for Client satisfaction
    • Support internal resources and arrange follow up after any incidents, issues, or failure
    • Input and advice for new Added Value Services revenue opportunities
    • Support transition to operation during start-up and hand-over of designated Client accounts

    Corporate Strategy

    • Improve company efficiency and effectiveness through delivery of specific objectives and collaborative efforts
    • Drive continuous improvement and process initiatives

    Internal Interface

    • Provide guidance and knowledge regarding Client and contractual expectations within matrix organisation
    • Build company-wide understanding/culture regarding specified Client expectations
    • Provide management information on designated Client accounts

    We Are Looking For Someone With

    • 5+ years experience in customer facing role
    • Experience in selling technology solutions in a B2B environment
    • Evidence of knowledge of data center technologies and architecture is a strong plus
    • Experience in selling Data Center services in French Swiss market is a strong plus
    • Excellent written and verbal communication skills and ability to handle challenging conversations in a diplomatic and constructive way
    • Manages relationships well with presence and gravitas; generates and sustains the interest, attention, and respect of others
    • Concern and empathy for the needs of Clients that underpins efforts to build long term mutually beneficial commercial relationships
    • High levels of self-driven, inner motivation, performance, focus and drive for success
    • Active in planning, organising and effective use of resources ensuring that plans are made and delivered upon
    • Understanding, appreciation, and application of commercial and business knowledge with a strategic attitude and perspective
    • Bachelor’s degree or equivalent
    • Fluent in French and English, German is a plus
    • EU Citizenship

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

    Strong basic + bonus

    Portland, OR, USA

    The Client

    Datacenter People is partnering with a leading global developer and operator of data centers.

    What The Job Involves

    Coordinate with the regional Sr. Director on communications with various contractors and vendors in order to manage the day-to-day activities of a construction project
    Organize Project Plans to include, budget, scheduling, timeline, etc
    Assists with RFPs to Contractors
    Organize and control the project documentation from initial RFP to Closeout to insure uniformity and adherence to company standards
    Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company’s interest and simultaneously maintain good relationship with the client
    Represent the company in project meetings
    Act as key Liaison with managers of all company departments

    We Are Looking For Someone With

    Minimum 2-5 years experience managing construction projects as an owner representative or working for a general contractor
    Exceptional organization skills
    Client Facing /Client relationship / Client Management skills

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

    Strong basic + bonus

    NoVA, USA

    The Client

    Datacenter People is partnering with a leading global developer and operator of data centers.

    What The Job Involves

    Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects
    Ensure that all day to day project responsibilities are met by the contractors and vendors on the project
    Put together Project Plans to include, budget, scheduling, timeline, etc
    Assists with RFPs to Contractors
    Deliver Built to Suit projects with a heavy emphasis on value-engineering
    Drive Company Standards uniformly as it regards to Project Delivery by all project participants on all projects
    Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company’s interest and simultaneously maintain good relationship with the client
    Represent the company in project meetings
    Act as key Liaison with managers of all company departments
    Maintain all logs required to track the progress of the project

    We Are Looking For Someone With

    Experience managing Data Center Construction Projects as an Owner or as a General Contractor
    Minimum of 2-5 years relevant experience in the Data Center Construction Industry
    Client Facing /Client relationship / Client Management skills
    Must be familiar with the design process of building systems for data center and mission critical projects
    Solid Construction Project Management experience
    Effective Communicator – emails, phone and face to face
    Ability to work independently
    Solid Administration skills
    Computer savvy: MS Project, Excel, AutoCAD a plus

    We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.