About

Remote South of England
 
The Client

Datacenter People is working with a global leader in designing, building and servicing critical power and cooling infrastructure for the data center industry.

What The Job Involves

• Planned routine maintenance of UPS and associated battery systems.
• System commissioning, startup, load bank and site acceptance testing.
• Remedial work tasks either as planned repairs or part of a callout activity.
• Fault finding, investigations and rectification.
• On site customer familiarisation training.
• Extensive travel necessary to customer sites of varying locations.
• Be included on the UPS callout rota to provide 24hour response.

We're Looking For Someone With

• Experience of working in a field operations role.
• HNC/HND in Electrical/Electronic Engineering or equivalent – or previous experience working with UPS, Emergency Lighting and Battery systems.
• Experience and understanding of customer mission critical infrastructure and environments.
• Experience of fault finding and rectification.
• Ability to effectively communicate technical information and read electrical circuit diagrams.
• Demonstrate professionalism, cooperation, courtesy, and assertiveness.
• Demonstrate good customer relation skills by providing a prompt personalised service.
• Ability to manage multiple tasks simultaneously.
• Effective planning, set priorities, organise, and coordinate work activities with others.
• Effectively handle stressful situations.
• Able to resolve conflict and meet deadlines.
• Self-motivated and results driven.
• Good understanding of IT, communication protocols and firmware flashing advantageous.
• Excellent written and verbal English language.
• Full driving license essential.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Elk Grove Village, Illinois
 
The Client

Datacenter People is partnering with one of the world's leading data center operators, delivering digital infrastructure to scale the world's most innovative companies, through a comprehensive suite of wholesale, colocation, build-to-suit, and powered shell solutions.

What The Job Involves

• Implement and follow standardized culture of always working safely across all STACK data centers.   
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring and Control.   
• Mentor junior staff.  
• Serve as a training instructor and assist the Critical Operations management team in ensuring all technicians are qualified within the data center.  
• Tracking and trending operational characteristics.   
• Provide feedback to management on the effectiveness of existing standards and processes.  
• Work with the Critical Operations Manager to complete an aggressive preventive and predicative maintenance schedule.  
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed upon priorities.  
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending innovative technologies, and improving overall efficiency. Ideally, the candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems.   
• Manage systems to avoid unplanned, customer-impacting outages.   
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.  
• Work as a primary knowledge expert regarding fire and electrical codes.   
• Coordinate and oversee power installations and upgrades.  
• Manage and be familiar with a CMMS (Computerized Maintenance Management System) system.   
• Use developed procedures to solve problems.  
• Site budgeting for both OPEX and CAPEX.  
• Assist in asset and consumable inventory management.  
• Responsible for the tracking and proper labelling of all equipment per established procedures.  
• Provide day-to-day exceptional customer service and support.  
• Incident escalation, response, and follow-up report writing.  
• Maintain and complete regular facility and security tours documenting and responding to found issues.  
• Provide applied mechanical and integrated control expertise for the entire data center.  
• Serve in a technical writing capacity regarding the derivation of procedures for preventative or corrective maintenance activities.  
• Expert review of procedures.   
• Job may require taking on on-call duties outside of normal working hours.  
• Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time.  

 
We're Looking For Someone With

• High school diploma or equivalent  
• Minimum of 1-3 years' experience in a data center or other related mission-critical operations role.  
• Experience working with various Microsoft Office applications and other database housing software  
• Ability to handle a multitude of tasks and work well in stressful situations.  
• Strong understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU’s, RPP’s, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems  
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.  
• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems.  
• United States Navy Nuclear Engineering – preferred   
• Bachelor’s Degree or equivalent work experience – preferred  
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time 
• Must be able to lift and/or move up to 25 pounds.  
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.  
• Must be comfortable working in a high stress, fast paced environment with shifting priorities .   

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Hillsboro, Oregon
 
The Client

Datacenter People is partnering with one of the world's leading data center operators, delivering digital infrastructure to scale the world's most innovative companies, through a comprehensive suite of wholesale, colocation, build-to-suit, and powered shell solutions.

What The Job Involves

• Implement and follow standardized culture of always working safely across all STACK data centers.   
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring and Control.   
• Mentor junior staff.  
• Serve as a training instructor and assist the Critical Operations management team in ensuring all technicians are qualified within the data center.  
• Tracking and trending operational characteristics.   
• Provide feedback to management on the effectiveness of existing standards and processes.  
• Work with the Critical Operations Manager to complete an aggressive preventive and predicative maintenance schedule.  
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed upon priorities.  
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending innovative technologies, and improving overall efficiency. Ideally, the candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems.   
• Manage systems to avoid unplanned, customer-impacting outages.   
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.  
• Work as a primary knowledge expert regarding fire and electrical codes.   
• Coordinate and oversee power installations and upgrades.  
• Manage and be familiar with a CMMS (Computerized Maintenance Management System) system.   
• Use developed procedures to solve problems.  
• Site budgeting for both OPEX and CAPEX.  
• Assist in asset and consumable inventory management.  
• Responsible for the tracking and proper labelling of all equipment per established procedures.  
• Provide day-to-day exceptional customer service and support.  
• Incident escalation, response, and follow-up report writing.  
• Maintain and complete regular facility and security tours documenting and responding to found issues.  
• Provide applied mechanical and integrated control expertise for the entire data center.  
• Serve in a technical writing capacity regarding the derivation of procedures for preventative or corrective maintenance activities.  
• Expert review of procedures.   
• Job may require taking on on-call duties outside of normal working hours.  
• Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time.  

 
We're Looking For Someone With

• High school diploma or equivalent .
• Minimum of 1-3 years' experience in a data center or other related mission-critical operations role.  
• Experience working with various Microsoft Office applications and other database housing software .
• Ability to handle a multitude of tasks and work well in stressful situations.  
• Strong understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU’s, RPP’s, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems.  
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.  
• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems.  
• United States Navy Nuclear Engineering – preferred .
• Bachelor’s Degree or equivalent work experience – preferred.  
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time. 
• Must be able to lift and/or move up to 25 pounds.  
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.  
• Must be comfortable working in a high stress, fast paced environment with shifting priorities .   

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Plano, Texas
 
The Client

Datacenter People is partnering with one of the world's leading data center operators, delivering digital infrastructure to scale the world's most innovative companies, through a comprehensive suite of wholesale, colocation, build-to-suit, and powered shell solutions.

What The Job Involves

• Implement and follow standardized culture of always working safely across all STACK data centers.   
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring and Control.   
• Mentor junior staff.  
• Serve as a training instructor and assist the Critical Operations management team in ensuring all technicians are qualified within the data center.  
• Tracking and trending operational characteristics.   
• Provide feedback to management on the effectiveness of existing standards and processes.  
• Work with the Critical Operations Manager to complete an aggressive preventive and predicative maintenance schedule.  
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed upon priorities.  
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending innovative technologies, and improving overall efficiency. Ideally, the candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems.   
• Manage systems to avoid unplanned, customer-impacting outages.   
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.  
• Work as a primary knowledge expert regarding fire and electrical codes.   
• Coordinate and oversee power installations and upgrades.  
• Manage and be familiar with a CMMS (Computerized Maintenance Management System) system.   
• Use developed procedures to solve problems.  
• Site budgeting for both OPEX and CAPEX.  
• Assist in asset and consumable inventory management.  
• Responsible for the tracking and proper labelling of all equipment per established procedures.  
• Provide day-to-day exceptional customer service and support.  
• Incident escalation, response, and follow-up report writing.  
• Maintain and complete regular facility and security tours documenting and responding to found issues.  
• Provide applied mechanical and integrated control expertise for the entire data center.  
• Serve in a technical writing capacity regarding the derivation of procedures for preventative or corrective maintenance activities.  
• Expert review of procedures.   
• Job may require taking on on-call duties outside of normal working hours.  
• Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time.  

We're Looking For Someone With

• Excellent written and verbal communication skills.  
• Ability to handle a multitude of tasks and work well in stressful situations.  
• Critical Operations Technician III will be a subject matter expert on understanding the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS (Automatic Transfer Switch)’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, CMMS, BMS, and factors impacting PUE.  
• Expert level knowledge of NFPA70e, NFPA72, NFPA25 and compliance issues as well as building codes regarding fire life safety.  
• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC based site monitoring systems.   
• Ability to communicate effectively with customers and internal staff.   
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance in the data center.   
• Ability to provide training to increase the knowledge of the team.  
• Familiarity with project management concepts.  
• Familiarity and experience with leadership concepts.  
• Operate hand and machine tools.  
• Operate basic electrical tools. 
• Must be a team player.   

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Frankfurt, Germany
 
The Client

Datacenter People is working with the largest global provider of cloud and carrier neutral data center, collocation and interconnection solutions.

What The Job Involves

• Ensures customer service levels are met promoting a service excellence and best practice culture.
• Manages and supervises the execution of facility management activity (operation & maintenance).
• Manages and supervises the execution of technical customer services (delivery & quality).
• Ensures all critical site infrastructure is monitored, manages incidents on site according to incident process and oversees execution of corrective maintenance.
• Maintains a disaster recovery plan for critical assets and requests supply of critical spare parts.
• Ensures local Health & Safety regulations are met and aligned with corporate Health & Safety policies.
• Responsible for the professional appearance of the site (e.g. cleanliness, friendliness of staff).
• Co-ordinates on-site support as required in site specific requests (audits, projects, customer site visits, supplier activity).
• Works with property, facility and asset management functions to support site specific reporting.
• Works with Capacity Management to optimize Site PUE and space use. Supports up to date capacity reporting.
• Works with Expansion to ensure commissioning, hand-over and acceptance for regular operations of newly built DCs or infrastructure projects. Technologies include electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems.
• Works with Finance to provide monthly commentary on site specific actuals reporting
• Maintain an investment plan fed by audit results, risk register, capacity demand, asset lifecycle.
• Implements corporate processes on site and monitors adherence and quality of deliverables.
• Works and aligns with other departments and 3rd parties as far as their activity is site related (e.g. Service Transition / Service Delivery).
• Acts as the central point of contact to co-ordinate site specific demand side requests with supply side teams.

We're Looking For Someone With

• Managing operational staff: defining work plans, outcomes, supervising quality execution.
• Electrical and/or mechanical and infrastructure knowledge on high-available data centre or other industry architectures (Generators, UPS, HV/LV transformers, chillers, adiabatic systems).
• Proficiency with building management, fire prevention, infrastructure and security systems.
• Proficiency with incident management, asset management, monitoring & alarming systems.
• Experience in high-available, fault tolerant business environments.
• Experience in supplier management, Compliance and Auditing, Documentation.
• Financial acumen: setting budgets, monitoring actuals, creating forecasts.
• Strong relationship skills, ability to initiate and expand customer relationships as they relate to DC.
• Concise and effective communication with teams and management.
• Open mindset with aspiration to innovate the organisation.
• Used to indirect and matrix leadership, familiar working across functional teams.
• Ability to manage complex environments and drive conflicts to positive resolution.
• Must be fluent in German and English.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.