Critical Operations Technician

Job Description

California, USA
 
The Client

Datacenter People is partnering with one of the world's leading data center operators, delivering digital infrastructure to scale the world's most innovative companies, through a comprehensive suite of wholesale, colocation, build-to-suit, and powered shell solutions.
 
What the Job Involves

• Implement and follow the standardised culture of always working safely across all data centers.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring, and Control.
• Tracking and trending operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule.
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities.
• Ensure data center operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies, and improving overall efficiency.
• Manage systems to avoid unplanned, customer-impacting outages.
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Coordinate and oversee power installations and upgrades.
• Navigate and utilize a CMMS system.
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.
• Responsible for the tracking and proper labelling of all equipment per established procedures.
• Provide day-to-day exceptional customer service and support.
• Incident escalation, response, and follow-up report writing.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• The job may require taking on on-call duties outside of normal working hours.
• Taking on other duties as required by the company.
• Job duties, roles, and responsibilities are subject to change over time.

We’re Looking for Someone With

• High school diploma or equivalent.
• Minimum of 3-5 years experience in a data center or other related mission-critical operations role.
• Experience working with various Microsoft O
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